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GPS Problems

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Old 11-19-2019, 09:03 AM
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Question GPS Problems

My 2015 Grand Cherokee Limited GPS is showing the vehicle location off by about 1/2 mile and has been this way for about a week. I purchased and installed a navigation software update several months ago and it worked fine up until last week, so that is not the issue. I'm now afraid to reset or do anything per u-connect based on what I read here and on the 2014 model year forum. Any experience and/or advice to share on this particular symptom?
Old 11-19-2019, 01:39 PM
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Originally Posted by Gary Carter
My 2015 Grand Cherokee Limited GPS is showing the vehicle location off by about 1/2 mile and has been this way for about a week. I purchased and installed a navigation software update several months ago and it worked fine up until last week, so that is not the issue. I'm now afraid to reset or do anything per u-connect based on what I read here and on the 2014 model year forum. Any experience and/or advice to share on this particular symptom?
Hi, it sounds like your Uconnect system needs to be updated. The files for software level 18.45.01 are currently available on driveUconnect.com. I would recommend checking if this update is available for your vehicle. If so, you will be able to download the software to a USB and update your vehicle at home. Please let me know if you have any questions.
Alison
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Old 11-22-2019, 12:08 PM
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Thank you for the advice on this. I downloaded the software update as recommended along with UConnect's instructions and got it loaded into our Jeep as it had the older version. The navigation system is now working properly.
Old 11-22-2019, 02:59 PM
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Originally Posted by Gary Carter
Thank you for the advice on this. I downloaded the software update as recommended along with UConnect's instructions and got it loaded into our Jeep as it had the older version. The navigation system is now working properly.
I'm happy to hear that. Please let me know if I can assist you with anything else.

Alison
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